Data Protection
This Privacy Policy describes how jomcuci collects, uses, stores, and discloses personal data in connection with your use of the jomcuci Platform at jomcuci.club. We are committed to protecting your privacy and handling your personal information with transparency and care.
jomcuci ("the Operator", "we", "us", "our") operates the online sports betting and casino platform accessible at jomcuci.club (the "Platform"). This Privacy Policy applies to all personal data processed by jomcuci in connection with the operation of the Platform and the provision of our services to registered Members ("you", "your").
This Policy should be read alongside jomcuci's Terms & Conditions and Responsible Gaming Policy. By registering for a jomcuci account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
jomcuci is committed to processing personal data lawfully, fairly, and transparently, in accordance with applicable data protection laws and our obligations under international gaming authority licensing requirements.
For the purposes of applicable data protection legislation, jomcuci is the data controller in respect of personal data collected through the Platform. If you have questions about how jomcuci handles your personal data, you may contact our data protection team at [email protected].
Where jomcuci engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those parties act as data processors and are contractually bound to process data only on jomcuci's instructions, applying appropriate security measures.
jomcuci collects personal data through various means, including directly from you during registration and account use, automatically through the Platform's technical systems, and from third parties where permitted. Categories of personal data collected include:
jomcuci uses personal data for the following purposes:
jomcuci does not sell your personal data to third parties for their own marketing purposes.
jomcuci processes personal data on the following legal bases:
jomcuci may share personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality and data protection obligations:
jomcuci does not share personal data with unaffiliated third parties for commercial marketing purposes without your explicit consent.
jomcuci uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your device that help us recognise your browser, maintain your session, and improve your experience.
Categories of cookies used by jomcuci include:
You may configure your browser to refuse or delete cookies, though disabling strictly necessary cookies will impair Platform functionality, including your ability to log in to your jomcuci account.
jomcuci retains personal data for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, accounting, and reporting obligations.
For active accounts, personal data is retained for the duration of the account relationship. Following account closure, jomcuci retains identity, financial, and transaction data for a minimum period of five (5) years in accordance with applicable AML and gaming authority record-keeping requirements. Data held solely on the basis of consent will be deleted promptly upon withdrawal of that consent.
When personal data is no longer required, jomcuci will securely delete or anonymise it so that it can no longer be associated with you as an individual.
jomcuci implements technical and organisational measures appropriate to the risk of processing personal data, including:
Notwithstanding these measures, no data transmission over the internet or electronic storage system is unconditionally secure. In the event of a personal data breach affecting your rights and freedoms, jomcuci will notify affected Members and relevant authorities in accordance with applicable legal requirements.
Subject to applicable law and certain exceptions, you have the following rights in relation to your personal data held by jomcuci:
To exercise any of these rights, please contact jomcuci at [email protected]. jomcuci will respond to rights requests within thirty (30) days. Complex requests may take up to sixty (60) days with notification to you of the extended timeline.
jomcuci's Platform and services are strictly intended for individuals aged 21 years and over. jomcuci does not knowingly collect personal data from individuals under the age of 21. If jomcuci becomes aware that personal data has been collected from a person under the minimum age, the account will be immediately closed and all associated data deleted, except to the extent retention is required by law.
If you believe that a minor has registered on the Platform or that personal data belonging to a minor is being processed, please contact jomcuci immediately at [email protected].
In providing the jomcuci Platform to Members across Malaysia — including players in Kuala Lumpur, Penang, Johor Bahru, and Kota Kinabalu — it may be necessary to transfer personal data to servers or processors located outside Malaysia. Where such transfers occur, jomcuci implements appropriate safeguards to ensure that your personal data remains protected to a standard equivalent to that required under applicable Malaysian and international data protection requirements.
Safeguards for cross-border transfers include contractual clauses binding recipient organisations to equivalent data protection standards, and transfer to jurisdictions recognised as providing an adequate level of data protection.
jomcuci may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. Material changes will be communicated to Members via a notification on the Platform or by email to the registered address at least fourteen (14) days before the changes take effect, except where immediate implementation is required by law.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the jomcuci Platform following the effective date of an updated Privacy Policy constitutes acceptance of the revised terms.
For questions, concerns, or requests relating to this Privacy Policy or jomcuci's data protection practices, please contact us through the following channels:
jomcuci aims to acknowledge all data protection enquiries within two (2) business days and resolve requests within the statutory timeframes applicable under relevant privacy legislation.
Your Data, Our Commitment
Privacy at jomcuci is not a compliance checkbox — it is a design principle built into how we handle every piece of data associated with your account.
Every connection between your browser and jomcuci is protected by 256-bit SSL/TLS encryption. Your login credentials, financial data, and personal information are never transmitted in plain text.
jomcuci does not sell your personal data to third parties for marketing or commercial profiling purposes. Your information is used exclusively to operate the Platform and comply with regulatory obligations.
Data collected for one purpose — such as KYC verification — is not repurposed for unrelated uses without your consent. jomcuci processes data strictly within the bounds described in this Policy.
Access, correct, delete, or port your data at any time. jomcuci responds to rights requests within statutory timelines and without charging fees for reasonable requests.
jomcuci retains data only as long as necessary. Closed account data is deleted or anonymised after mandatory retention periods expire — no indefinite data hoarding.
jomcuci does not knowingly collect or retain data from individuals under 21. Any account found to belong to a minor is closed immediately and all associated data removed.
Your data is protected. Your privacy is respected. Sign in to your jomcuci account and enjoy Malaysia's premier sports betting and casino platform with complete confidence.
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